The Top Fixes to Use When Brother Printer Is Offline

 How often do you find your Brother printer showing errors? Long-time users of this printer brand might not be unfamiliar with different technical glitches and issues arising in it from time to time. It's common to find printer users reporting that their Brother printer is offline. If you are new to it, the problem indicates that your printer is not electronically linked to your PC. It must be linked to get information from your PC and print the output you need. 

 

You can find the offline status because of empty toner, printer not set as default, or a connection problem in the network. But you can troubleshoot all of them and continue working as usual. 

 

 Measures to Take When Brother Printer Is Offline

You must fix the connection problem to turn your printer online. Here are the different ways you can resolve it.

 

  1. Inspect the printer connectivity

Brother printer offline Windows 10 issue generally arises when the printer isn't linked to your system, router, or wireless network. So, you should examine all the connections using these steps.

 

  • Start your printing device again. Don't use the device until it is fully ready. 

  • Inspect your USB or wireless connection. If you use a USB connection, ensure the cables are properly and securely plugged into your printer and computer. 

  • If you use a wireless connection, ensure you are linked to the correct network. Check for the wireless light on your printer.

  • Now, print a document. 

 

  1. Cancel all printing jobs 

Deleting print jobs will prevent you from getting stuck in the printing queue. So, if you find that your Brother printer keeps going offline, look into clearing print jobs. 

 

  • Launch 'Devices and Printers.'

  • Right-tap on your Brother printer and choose 'See what's printing.'

  • In the window that appears, tap 'Printer' and choose 'Open as Administrator.'

  • Tap 'Cancel all documents.'

  • To confirm your action, click 'Yes.'

  • Now, exit the window and do a test print.

 

  1. Update the firmware of the Brother printer

Certain issues with printers can only be resolved by updating their firmware. It includes the Brother printer offline issue as well. Here are the steps to update the printer firmware.

 

  • Visit the official website of Brother printer and find the product you currently use.

  • Navigate to the downloads page of your Brother and choose the operating system you currently use.

  • Now click 'Search.'

  • Locate the firmware section and opt for 'Firmware Update Tool.'

  • Agree to the EULA at the bottom.

  • Once the download finishes, open the file and go by the instructions you see to update your printer's firmware.

 

  1. Set your Brother printer as default

This fix is for those who find Brother printer keeps going offline but is still connected to Wi-Fi. It is likely that you haven't set your printer as default.

 

  • Head over to 'Printers and Devices.'

  • Choose your printer, right-click it, and select 'See what's printing.'

  • Right-tap on your printer again and hit 'Set as default printer.'

  • If you find the Brother printer status as paused, tap 'Resume Printing.'

  • Now, print a page.

 

Final Thoughts

You can try all these measures when your Brother printer is offline. It's highly probable that you will be able to resolve the internal glitch. But if you face the problem again, contact Brother printer technical support service. The experts are there to assist you 24/7 with all your printer-related errors.

 

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