How to Eliminate the Brother Printer in Error State Issue

 Brother printers are one of the most high-performing printers in the market. However, they occasionally give their users a hard time when they encounter various glitches. One of the widespread ones is the Brother printer in error state. This error can be a result of various things. The most prominent among them is a loose printer connection and a corrupt printer driver. Apart from that, a poor internet connection can also lead to this issue. Having said that, sometimes, the error can arise even when none of these things are true. But don't worry. After reading this post, you'll be able to troubleshoot this problem from various angles. 

 

Troubleshoot Brother Printer in Error State 

Before moving on with the following measures, it's best to restart your system and printer. Sometimes, a simple restart is all that's needed to fix the glitch. 

 

Find if the printer status is offline.

If your Brother printer has an offline or paused status, you must turn it online. Here are the steps to remove this status and fix this error.

 

  • Go to 'Control Panel' on your Windows 10 system.

  • Locate 'Hardware and Sound.' Then tap 'View Devices and Printers.'

  • You'll find your printer under the 'Printers' section.

  • Right-tap it and choose 'Set as default printer.'

  • You will also find an option above it called 'See what's printing.'

  • Click on it.

  • Then tap 'Printer' at the top-left part.

  • Uncheck the 'Pause Printing' option as well as 'Use printer offline.'

  • Now restart your printing device and check if your Brother printer is still offline.

 

Download recent Brother printer drivers

Another good step you can take to deal with the Brother printer error state issue is updating your printer driver. Corrupt drivers will never make your printer come out of the error state.

 

  • Navigate to 'Device Manager' in the section of the 'Control Panel.'

  • Next, open the folder of 'Print Queries.'

  • You'll be able to easily locate your printer.

  • Right-tap it and select 'Update Driver.'

  • Choose the option to search for the updated driver automatically.

  • Ensure that you uninstall the old driver and then install the new one.

 

Reset your printer to its original settings

Resetting your Brother printer to factory default settings can also help you eliminate this issue. To reset your printer, follow these guidelines.

 

  • Open the cover of your printer. Ensure that you can see the toner cartridges. 

  • Switch off the printer and switch it on again.

  • Hit the 'Go' button on the device seven to eight times, depending on your model. 

  • This process will reset your printer to factory default settings. 

 

Clear the paper jam 

It's important to search for any stuck papers inside your Brother printer. Firstly, take away the paper tray from the printing device. See if there's paper stuck in the cavity at the location where the paper tray was installed. Remove every bit of paper from the device. 

 

Now, switch off the printer and take away the rear cover from its back. If you see any paper stuck in this part, gently pull it out. Also, check for the stuck paper under the flatbed scanner. Remove it carefully. 

 

Final Words

After going through these instructions, you will feel confident in your ability to tackle the Brother printer in error state. All the measures are simple and proven to make Brother printer functional again. But if you cannot solve the issue, connect with printer technical support experts. 

 

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