Why Brother Printer Is Offline and Ways to Resolve It

 Brother printers have been reigning in the printer market globally for long. However, like printers of other famous brands, these aren't entirely immune from different technical glitches. How often do you find that your Brother printer is offline? Certainly, many times. Thus, it's essential to know about some effective ways to fix it. Like other printer errors, the offline problem can also result because of various reasons. Some of the most prevalent ones are the printer not being set as default, ink toner blockage, and an error in the network connection between your printer and your system. In order to stop dealing with this problem repeatedly, you can implement the troubleshooting methods mentioned in this article.

 


Measures to Use When Brother Printer is Offline


By now, you are familiar with the causes and the nature of the problem. Use these fixes according to what you think is the reason for the problem. 

 

Set your printer model as the default device


Have you not set your printing device as default? If so, you will complain that your Brother printer keeps going offline. Follow these points to set it as the default one.

 

  • Head over to the 'Control Panel' section.

  • Now tap 'Devices and Printers.'

  • From the printers list, right-tap on your device and pick 'Set as default printer' option.

 

Use the troubleshooter


Do you know there's an in-built troubleshooter in Windows 10 to help you fix various issues? So, if you are facing the Brother printer offline Windows 10 problem, use this feature by following the steps below.

 

  • Head over to the 'Printers & Scanners' option.

  • You will see the settings screen opens up. Here, tap your printer model.

  • Now click the 'Manage' button.

  • Now hit 'Run the troubleshooter.'

  • Windows 10 will start checking for errors. If you find a problem getting displayed, click 'Next.'

  • Now exit the troubleshooter and print a test page.

 

Restart print spooler 


You can resolve the offline issue in the Brother printer by restarting the print spooler. Follow these steps for restarting the service.

 

  • Use the Windows search to open the 'Service' windows.

  • Click the 'Print spooler' option from the Service window.

  • Right-tap on this option and choose 'Stop.'

  • Open 'File Explorer.' Then, navigate to the location below.

‘Type C:\Windows\System32\spool\PRINTERS’

  • Hit Enter. 

  • From the Printer folder, choose all files, and then hit 'Delete.'

  • Return to the 'Print Spooler,' and right-tap on it.

  • Run the spooler service again by choosing the 'Start' option. 

  • Lastly, ensure that you have selected 'Automatic' as the spooler startup type. 

 

Examine your printer for paper jams.


Your Brother printer can also display an offline error if there's a paper jam inside it. Examine the printer for jam by following these steps. 

 

  • Turn off the printing machine if you notice a paper jam between the rollers. 

  • Take the plug off its power supply.

  • Next, open the printer and take away the rollers. 

  • If you can't do that, pull the paper out gently.

  • When the paper comes out, give print command. 

 

Final Thoughts


Now when your Brother printer is offline, there's no need to think that you cannot print any documents again. Follow these simple measures to bring it online, so it functions again. Remember that you can also seek expert Brother printer technical support for any kind of problem related to your printing device. 

 

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