Easy Ways to Get Rid of Brother Printer Offline Error

Brother printer offline

When it comes to Brother printers, the offline error occurs once in a while. The status “Offline” means that it is not electronically connected to other devices, such as a laptop or desktop. When a printer is "Online," it is able to connect to other devices. In this blog, we provide a fix for the brother printer offline Windows 10 issue.

First, let us outline some common reasons behind the occurrence of this error. They are:

  • Paper jam;
  • Ink toner blockage;
  • Printer is not set as the “Default” printer;
  • Error in connection between the system and printer;
  • Long queue of stuck print jobs;
  • Corrupted or outdated printer drivers;
  • The Printer’s ‘Use offline mode’ is selected; and
  • Incorrect printer’s settings

Now that you know the tentative reasons, let us, brother printer support, now provide you the ways by which you can fix your issue.

 

Various Methods of Brother Printer Offline Fix:

Method 1: Check the printer connection

The first thing is that you need to ensure that all the wires connected to all the ports are properly fixed, and that the power supply to which the printer is connected is functional. If you have wirelessly connected your printer, then disconnect it and then reconnect both the printer and your system to the same network.

 

Method 2: Check the printer’s drivers


If your Brother printer is not working then it is possible that the drivers it runs on are either outdated or become dysfunctional. To bypass this, you have to check the validity of the drivers. To check for drivers, follow these steps:

  • In the taskbar of Windows 10, look for the search button. There you need to type “Device Manager” and then open it;
  • In the list that opens, you need to find the printer driver, right-click on it and choose the Update driver option; now
  • Wait for the drivers to get downloaded and installed, then once it has finished you have to reboot your PC.

"You should regularly check for any updates of your printer driver updates.”


Method 3: Set the Brother printer as the Default Printer


Not having your Brother printer set as the default printer might lead to a few functions getting diverted, hence the brother printer offline error. To prevent this, do the following:

  • Click on the Windows button, then select Settings > Devices > Printers & scanners;
  • Here you need to select the Brother printer displaying the offline
  • error, then right click on it then Manage > Set as default;

Additionally, you should also uncheck the “Let Windows manage my default printer” to avoid your system from changing the default printer by itself.


Method 4: Clear the queue of pending print jobs


The print spooler being overloaded with pending print jobs is creating an issue with the printer, hence the offline error. To clear the buffer, follow these:
  • Press the Windows key + R to open the “Run” dialog box;
  • In the Run dialog box, enter “services.msc”, and then look for the Print Spooler;
  • Now you need to go to Print Spooler > right-click > Stop;
  • Following this, you have to go back to your desktop, open the File Explorer and, in the address bar, enter “%windir%System32spoolPRINTERS”;
  • In the next window, delete all the files; and
  • Then go to the “Print Spooler service > right-click > Start (please ensure that Startup type is set as Automatic) > OK”.

Method 5: Uncheck the “Offline” status of the Printer


This is one of the simplest Brother printer offline fix, all you need to do is:
  • Open the Control Panel from the Windows button and then click on the option of “Devices and Printers”;
  • Now you need to right click on the Brother’s print icon and choose the “See what is printing” option;
  • On the next screen, click on the “Printer” option from the top of the window and check
  • whether the “Use Printer Offline” option is selected
  • Remove the checkmark by clicking on the checkbox.

 


Conclusion


As you can see, fixing the Brother printer offline is fairly easy. It is not something to panic. If you come across the issue on any day, keep a cool mind and follow the steps that we have mentioned in the blog.

 

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