Brother Printer in Error State | Fix the Issue in Simple Steps

Get the best troubleshooting steps for Brother printer in an error state and eliminate it like a pro. Still, facing an issue? Contact our printer experts at the toll-free number.

Brother printers are one of the renowned devices when it comes to delivering quick printouts. They are multifunction printers with the capability to print, scan, fax and copy. At the same time, these printers are also prone to technical glitches. The users face Brother printer in error state issues and do not know how to resolve it.

This document covers the best troubleshooting steps to help you come across the Brother printer’s error state issue. These steps are self-explanatory, and anybody without technical knowledge can do it quickly. Let’s start first with the causes that make your Brother printer goes into an error state, followed by the troubleshooting steps.

 

Most probable reasons for Brother printer in error state problem 

Due to several different reasons, the error state problem can occur in your Brother printer. Here are the possibilities:

1.      Connection problem between printer, router and computer causing error state issue in Brother printer.

2.      Low ink levels or dry ink can also trouble while printing.

3.      Paper jam issues in the Brother printer also results in an error state problem.

4.      Poor internet network connection may also translate into several types of issues while printing.

 

Simple steps to resolve the error state problem in Brother printer 

 

Step 1. Verify your Brother the printer is in online printing mode 

 

1.      Click the Windows icon on your computer.

2.      Now double click the Control Panel option on the list.

3.      Select the Devices and Printers option under Hardware and Sound.

4.      Now you have to right-click your Brother Printer and click Set as Default Printer.

5.      Also, in the same drop-down list, deselect Use Printer Offline.

6.      Now restart your printer and check if the problem resolves.

 

Step 2. Restart the Print Spooler service using the following steps

 

1.      Click the search box, type CMD and hit enter.

2.      Now the command prompt will open. You might have to give the administrator’s permission.

3.      Type net stop spooler and hit Enter on the keyboard.

4.      Once the printer spooler services stop, you have to restart it.

5.      Open the command prompt again, type net start spooler and hit Enter.

6.      Using these steps, you will be able to restart the spooler services and resolve the error state problem.

 

Step 3. Remove the pending print jobs in print Spooler to resolve Brother printer in error state 

1.      Navigate to the C drive and open the Windows folder.

2.      Now open system32 > Spool > Printer folders.

3.      Select all files in the Printer folder and delete them.

4.      Now navigate to the C drive and open Windows > System 32 > Drivers > W32X86.

5.      In the final folder, select all files and remove them.

6.      After removing all pending files, restart the print spooler.

7.      Press Windows + R keys to open the Run dialogue box.

8.      Type services.msc, to open the services window, right-click the Printer Spooler option.

9.      Click stop and then click start after 10 seconds.

10.  Now restart your printer to fix the error state issue.

 

Step 4. Fix Brother printer in error state by enabling PnP detection

 

1.      Open the device manager on your printer. Use shortcut keys, type devmgmt.msc in the Run box , and hit Enter.

2.      Once the device manager opens, click Visible on top, and then you have to open Show hidden devices.

3.      Next, you need to find the COM and LPT ports, expand them to see more options.

4.      Further, you have to right-click on the ECP printer port and open properties.

5.      Click the General tab and choose Port settings.

6.      Now select the option Legacy plug and play detection.

7.      Finally, click Ok to save the settings.

 

Step 5. Reinstall the brother Printer to eliminate error printing issue

 

Reinstalling the printer resolves various printer issues like error printing or offline issues. Follow these simple steps to uninstall and reinstall the Brother printer.

 

1.      Go to the Devices and Printers section on your computer.

2.      Right-click on your Brother printer.

3.      Choose the option Remove.

4.      Click Ok to confirm the selection.

5.      Now go to the programs and features section on your computer.

6.      Here you have to select files (one-by-one) related to the Brother printer and click Uninstall.

7.      Again go to the Devices and Printers section.

8.      Click Add a Printer.

9.      Once the system detects your Brother printer, it displays it on screen.

10.  Click over it to add on your PC.

11.  After a few seconds, the process completes, and your printer is ready to print.

 

Contact the Brother printer experts for advanced troubleshooting 

Troubleshooting your Brother printer is easy if you follow the steps as per this comprehensive guide. If you still face Brother printer in error state problem and it doesn’t come out of it, you should contact the printer experts without delay. The technicians are highly trained to resolve such errors and won’t take much of your time to fix the issue. Reach out to us at our 24 hours available customer care number.