Step by Step Guide For Solving Brother Printer Offline Error

 When a Brother printer offline error occurs, it may not connect to other devices like laptops and desktops when it is "Offline," which prevents it from doing so. Your Brother Printer may be labeled as "Offline" if it is not turned on, has faults like empty toner, is not set as the default printer, has a USB cord or network connection issue, or has any of the above-mentioned conditions. You can read this blog to know all of its steps for solving Brother Printer Keeps Going Offline issue. 

 

Steps to Solve Brother Printer Keeps Going Offline Issue

 

Step1: Check that the Brother device is turned on and that there are no problems 

1. If the Brother printer offline occur, the machine might not be turned on.

Check to check if the computer emerges from sleep mode.

If not, check to see if it is plugged into a functional outlet and if any power switches are turned ON.

 

2. Look for any error warnings on the LCD. If an error is displayed on the LCD, try troubleshooting the error to resolve the problem.

 

Step2: Confirm that the printer is linked to the PC.

• If a USB cable is being used, confirm that it is attached to both the computer and the printer.

Instead of using a hub, try connecting it directly to the computer.

• If using an Ethernet cable, confirm that it is connected to both the router/hub/switch and the printer.

For the IP address, print the network configuration page.

• Print the network settings page when utilizing a wireless connection to verify the IP address.

 

  • Make sure Windows has been configured to use your Brother printer as the default printer.

  • Make sure your Brother machine's icon has a checkmark when you open the printers folder 

 

(Windows 8 and newer)

1. First, access the Control Panel.

2. Choose Hardware and Sound > Devices and Printers. 

 

Windows 7

  • To access Devices and Printers, select Start.

  • If your Brother device doesn't have the checkmark, right-click the icon for it and choose Set as the default printer. 

 

Step3: DELETE EVERY PRINT JOB from the Devices and Printers window 

 

 For Windows 7 or later

  • Right-click the Brother machine's icon. View current printings > Inkjet > Delete every document.

  • Click Open As Administrator if Cancel All Documents is grayed out, as seen below. Click Yes after entering the administrator's password.

 

Step 4: If a replica of the icon for your Brother machine appears under Devices and Printers.

 

• Connecting your Brother printer to a different USB port on the computer, a duplicate of your printer with the same printer name might be produced.

• Repeatedly installed the same printer driver.

Some versions of your printer driver might stop functioning properly as a result of this. To print, pick a printer driver that you are certain is functional.

Determine which printer driver is functional by:

 

1. Switch on the Brother device. 

2. Access the printers directory:

  • Open the Control Panel on Windows 8 or later.

  • From the Hardware and Sound menu, pick Devices and Printers. 

  • Windows 7 users should select Start > Devices and Printers.

3. Wait for the printer status pop-up to appear while the cursor is above the printer icon.

 

The printer driver is functioning properly if the status is Ready. When printing, choose this printer driver. 

 

Summary

 

Hopefully, this blog will help you resolve the issue of Brother Printer Keeps Going Offline in just simple steps. Contact the Brother support team for more help if you run across any issues that you are unable to resolve on your own.

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